Privacy Policy

Privacy Policy

Effective Date: July 31, 2026

At Mahakaleshwar Bhakta Niwas, we are committed to protecting the privacy and personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information whenever you visit our website, contact us, or book your stay with us.

By accessing our website or making a reservation, you acknowledge that you have read and accepted the practices described in this Privacy Policy.

1. Information We Collect

To provide you with the best hospitality experience, we may collect the following information:

• Your full name, mobile number, and email address.
• Booking information including arrival and departure dates, room preferences, and number of guests.
• Payment details processed securely through trusted payment gateways.
• Government-issued identification required under Indian hospitality regulations.
• Technical information such as IP address, browser type, operating system, and device information.
• Reviews, feedback, inquiries, and communications voluntarily shared with us.

2. How We Use Your Information

Your personal information is used only for legitimate business purposes, including:

• Processing and confirming room reservations.
• Providing booking confirmations and important stay-related updates.
• Responding to customer inquiries and support requests.
• Complying with applicable Indian laws and guest registration requirements.
• Improving our services, facilities, and website performance.
• Sending service-related notifications regarding your reservation.

3. Data Security

We take appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. Access to guest information is limited only to authorized personnel responsible for providing our services.

4. Sharing of Information

Mahakaleshwar Bhakta Niwas does not sell, rent, or trade your personal information to third parties.

Your information may only be shared in the following circumstances:

• When required by law or government authorities.
• With secure payment processing partners for transaction completion.
• With trusted service providers assisting in website maintenance or operational services under strict confidentiality agreements.

5. Cookies

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and enhance website functionality. You may disable cookies through your browser settings, although some features of the website may not function properly.

6. Your Rights

Subject to applicable laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal data where legally permitted.
• Opt out of promotional or marketing communications at any time.

7. Data Retention

We retain personal information only for as long as necessary to fulfill booking services, comply with legal obligations, resolve disputes, and satisfy applicable regulatory requirements in India.

Guest registration records are maintained in accordance with applicable government regulations.

8. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of these external websites. We encourage users to review their respective privacy policies before providing personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Any modifications will be published on this page with the revised effective date.

10. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us: